Your vision
our passionate teamour creative teamSucceed with a team that integrates seamlessly, understands your vision, and harnesses AI — from intelligent agents powered by Salesforce Agentforce to custom-built digital products that scale your business.
Meet at DreamforceWho we are
Boutique Manifesto
We do one thing—and we do it better than anyone: AI + Data for Salesforce.
AI is not "just another module." It demands distinct skills, governance, telemetry, and deep integration. We stay boutique on purpose: full focus on Agentforce, powered by Data Cloud and MuleSoft—more precision, speed, and accountability.
What we do
The Winning Trio
Agentforce: agents that run your business
They converse, reason, and act. We build topics, actions, and custom logic, powered by Data Cloud and MuleSoft for live context and real system execution.
Data Cloud: real-time unified truth
We unify and activate data natively in Salesforce so agents decide with precise context and personalize every interaction.
MuleSoft: limitless reach
We orchestrate any system and API so agents do: orders, cases, bookings, refunds—governed and auditable.
Featured Case Study
Banking Self-Service Agent
Challenge
Legacy chatbot had limited responses, low resolution making it depended on agents with restart hours. Updated took up to 5+ slower compared to updating a prompt in Agentforce, limiting the team's agility.
Proposed Agent
Agent built on Agentforce + Data Cloud, connected to the DataLake and public information sources. Authenticates users and provides real-time answers about products, balances, installments, card blocking, payments, and more.
Methodology
- • Identified use cases covering +80% of chatbot conversations.
- • Data Cloud pilot (6 weeks) + Agentforce pilot (6 weeks).
- • 4 rollout stages: F&F → limited RUTs → Web → Web + Mobile.
Results (August 1–31)
"We want to fulfill people's dreams and improve their quality of life. Antartida has been a key partner in achieving this, implementing solutions on time and with excellence."
Featured Case Study
Elevating Retail Service with Agentforce + Data Cloud
Challenge
Falabella Retail needed to deliver faster, more personalized, and consistent service across millions of customer interactions every month. With rapid digital growth and an expanding omnichannel strategy, the company sought a unified view of each customer in real time and the ability to provide instant, intelligent support at scale.
Proposed Agent
An AI Service Agent built on Salesforce Agentforce + Data Cloud, integrated into Falabella Retail's systems — including e-commerce, CMR loyalty, and customer service platforms. The agent authenticates users and delivers real-time answers about orders, deliveries, returns, and loyalty points through both web and WhatsApp channels.
Methodology
- • Identified high-impact use cases representing most customer interactions.
- • Connected Agentforce with Data Cloud and transactional systems.
- • Gradual rollout: internal → limited → public web → WhatsApp.
- • Continuous optimization through monitoring and conversational training.
Results (First 30 Days)
"Agentforce enabled us to deliver personalized, frictionless service at scale — connecting data and experiences across Falabella Retail."
Why choose us?
Let us be the driving force behind your next success, crafting solutions that not only meet your needs but also exceed your expectations.
Passion for Excellence
We love what we do, and it shows in every line of code and every solution we deliver.
Expertise in Action
With years of experience, we leverage our knowledge in Salesforce and AI to provide solutions that set you ahead of the curve.
Commitment to Innovation
We stay at the forefront of technology to ensure your solutions are both relevant and future-proof.
Collaboration at Its Best
We work as an extension of your team, integrating our skills with your vision to deliver exceptional results.
Differentiators
Why Antartida
Ultra-specialized
Boutique, 365-day focus on AI + Data for Salesforce.
Senior architecture & delivery
Guardrails, observability, and security from day zero, powered by Data Cloud and MuleSoft.
Early impact
MVP in weeks to prove ROI and scale with evidence.
End-to-end execution
From strategy to system actions—beyond the demo.
Bringing Your Vision to Life
At Antartida, we act as an extension of your vision, integrating seamlessly with your team to transform ideas into impactful digital solutions, where collaboration and innovation turn challenges into opportunities and ideas into thriving realities.
Post-Sales Agent for Falabella
Reducing service time in the post-sales process
Rodan & Fields
As the curtains rose on Rodan & Fields' annual event, Antartida unveiled a groundbreaking 3D experience that seamlessly blended technology, recognition, and celebration.
vabble
Redefining Brand Engagement with Immersive Experiences
Backstage
Business Case: Strategic Alliance Between Antartida and Backstage in Event Tech Innovation
Join Us to Break Boundaries
Step into a world where innovation knows no limits. Join us now to chart uncharted territories and be part of a journey that transforms challenges into boundless opportunities.
Meet at Dreamforce